Payroll Director - Healthcare

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Others may be assigned.

• Direct all aspects of payroll processing operations. Inclusive of developing internal operating procedures and controls into standard operating procedures (SOPs) to ensure efficient and effective services. Train payroll team on various processes and procedures.
• Manage the end-to-end payroll processing cycles including assisting in processing of payroll, ensuring accurate and timely processing of all payrolls including bi-weekly, semi-monthly, and monthly schedules of exempt and non-exempt employees.
• Ensure proper deductions related to voluntary (HSA, 401k, and other benefit plans) and involuntary deductions (local tax, state tax, federal tax, and garnishments).
• Oversee payroll processing for various pay groups including clinicians. Review clinician employment contracts for compensation packages that can include location specific rates, CMS productivity payments (RVUs) and/or quality payments (QPP), stipends, etc.
• Oversee new client start-ups, focusing on ensuring compliance with state tax regulations, wages, and unemployment requirements. Review and assess clients pay model and provider contracts to set up payroll templates ensuring smooth transitions and operational efficiency.
• Ensure important payroll documentation including employment contracts and timecard approvals are confidentially stored and can be referred to when performing payroll reconciliation.
• Design, implement, optimize, and manage payroll processing systems. Set the overall direction and drive the continuous enhancement of operations and system capabilities to reduce manual processes, and create simple, compliant processes.
• Maintain subject matter knowledge and expertise regarding regulatory changes, trends, best practices, and technologies. Use knowledge to provide advice and guidance to the department and organization to ensure compliance with state, federal, local and/or client requirements.
• Establish, maintain, and manage a culture of customer service within the payroll department
• Handle sensitive information in accordance with company protocols and applicable laws to ensure data security.

QUALIFICATIONS

Knowledge, Skills, Abilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent analytical, organizational, and verbal/written communication skills
• Detail orientation
• Demonstrated ability to manage multiple priorities simultaneously utilizing appropriate sense of urgency 
• Strong customer service orientation
• Ability to use discretion appropriately and maintain confidentiality
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to interact both professionally and productively with all levels of the organization and maintain positive working relationships with management, business units, vendors, suppliers and customers
• Excellent client facing and internal communication skills
• Proficiency with MS Office, including strong working knowledge of Excel, Word, and payroll software 
• Ability to focus on details, ensure appropriate follow-up occurs 
• Ability to work in rapidly changing healthcare environment 
• Ability to read, write and speak English proficiently

Education / Experience:  Include minimum education, technical training, and/or experience preferred to perform the job.

Required:

• Bachelor’s degree in business management/administration, accounting, or related field 
• 7+ years of (multi-state) payroll experience
• 5+ years of payroll management experience
• Robust knowledge of payroll software – UKG is a plus

Preferred:

• 3+ years of payroll experience with Physician compensation models
• Intermediate – Advanced Excel
• Payroll Certification (CPP)

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk and hear
• Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to:  remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Occasionally lift and/or move up to 20-25 pounds 
• Fine hand manipulation (keyboarding)

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Corporate Office environment - 4835 Lyndon B Johnson Fwy #900, Dallas, TX 75244
• Hybrid schedule with core office days Tuesday-Thursday
• Other days in office may be required due to business needs
• The noise level in the work environment is usually low

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.